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Return Policy

Return Policy
Each Rewind Ink piece is made to order, so we encourage you to choose carefully before placing your order.

Right of withdrawal
You have 14 days from receiving your order to request a return.
To be eligible for a return, the item must be unused, clean, and in its original condition.

Return shipping
Return shipping is paid by the customer unless the item arrives damaged, defective, or incorrect.

Damaged, defective, or incorrect items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the issue.
Once reviewed, we’ll help you resolve it.

Items we cannot accept
We cannot accept returns for items that have been worn, washed, altered, damaged after delivery, or returned in a condition that prevents resale.

How to request a return
Contact us at info@rewind-ink.com with your order number before sending anything back. We’ll guide you through the next steps.